Find answers to your questions about Mongolia eVisa applications
A Mongolia eVisa is an electronic visa that allows eligible foreign nationals to enter Mongolia for tourism, business, or transit purposes. It's processed online and eliminates the need to visit an embassy or consulate.
The Mongolia eVisa is typically valid for 30 days from the date of entry, allowing a single entry. The visa must be used within 90 days of issuance.
eVisa extensions are generally not available. If you need to stay longer, you may need to apply for a different type of visa through local immigration authorities.
Standard processing takes 3-5 working days. Urgent processing (1-2 days) and super urgent processing (same day) are available for additional fees.
Yes, you can save your progress and return to complete your application within 30 days. Use the same email address to access your saved application.
Minor corrections may be possible before submission. After submission, contact our support team immediately. Major changes may require a new application.
No, you only need to upload clear digital copies of your documents. Original documents are not required for eVisa applications.
You need a valid passport (6+ months validity), a recent passport photograph, and supporting documents based on your visa type (hotel booking, invitation letter, etc.).
Photos must be recent (within 6 months), passport-style with white background, 50KB-300KB file size, and show your full face clearly without shadows or reflections.
Ensure your files are in JPEG or PNG format, under 5MB in size, and clearly legible. Try using a different browser or clearing your browser cache.
Yes, high-quality scanned copies are acceptable. Ensure all four corners of the passport page are visible and all text is clearly readable.
We accept major credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. All payments are processed securely with 256-bit SSL encryption.
Government processing fees are non-refundable. Our service fee may be partially refundable in certain circumstances. Please review our refund policy for details.
Payment declines can occur due to insufficient funds, incorrect card details, or bank security measures. Contact your bank or try a different payment method.
Yes, you'll receive an email receipt immediately after successful payment. This serves as proof of payment for your records.
Yes, you must print a copy of your approved eVisa and present it along with your passport upon arrival in Mongolia. Digital copies on mobile devices are not always accepted.
You can enter through Chinggis Khaan International Airport (Ulaanbaatar) and designated land border crossings. Check current entry points before travel.
eVisas are generally non-transferable and non-modifiable. If your plans change significantly, you may need to apply for a new visa.
No specific vaccinations are required for most travelers. However, check current health requirements and consult your doctor for travel health advice.
Try clearing your browser cache, disabling browser extensions, or using a different browser. Ensure you have a stable internet connection.
Check your spam/junk folder. Add our email address to your contacts. Ensure your email address is entered correctly in your application.
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